Compliance

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Compliance and Technology

Nationwide Credit Corporation provides exceptional results through our balanced blend of processes and technology

Nationwide Credit Corporation uses state-of-the-art technology platforms and systems to provide the best possible services for our clients. Our secure application stack and detailed training enable us to operate our business in a manner compliant with all requirements.

Data Security

Keeping consumer data safe and private is our top priority at NCC. We understand the risks associated with a data breach and have carefully selected the systems, tools, and service providers we use when conducting our services on behalf of clients. 

NCC has completed the SSAE 18 Type II audit with an independent firm demonstrating our commitment to data security and privacy. Through these independent audits, we continually evaluate our systems and processes to ensure that we remain on the cutting-edge of industry best practices and continue to find better and more efficient ways to run our business.

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Technology Platforms

Nationwide Credit Corporation uses the Ontario Systems FACS platform for a collection system of record, and uses LiveVox as our phone and dialing system. Using these two powerful platforms in parallel allows us to create, execute, and measure the results of collection campaigns run through any of our communication channels. We also have designed a powerful reporting platform which allows us to build granular reports that offer unique insights to measure the progress of portfolios or projects. When combined with our proprietary scoring and segmentation models, our technology assists us with optimizing recovery performance.

Audit Management

We make client audits easy. Our knowledgeable Client Services team makes the audit process as easy as possible for our clients by providing detailed answers to audit questionnaires along with associated policies and procedures that demonstrate how we operate. We work hard on audits so our clients don’t have to.

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