Nationwide Credit Corporation Builds Expertise Through Experience
NCC has decades of reliable debt collection services for creditors
Through more than 50 years of serving a wide variety of clients across various industries, Nationwide Credit Corporation has consistently demonstrated proven results for our clients. Our long-term relationships and record of successful recovery solutions have earned us a reputation as a leader in the accounts receivables management (ARM) industry. NCC’s history stretches back through multiple decades and countless unique clients. Through it all, we have proudly maintained a team of highly-trained professionals who understand the small nuances of each area of specialty to create customized recovery solutions that meet the needs of our clients, reduce risk, and increase revenue.
Healthcare Facilities
Nationwide Credit Corporation has a distinguished history as an industry leader providing debt collection services for healthcare organizations including hospitals, hospital billing groups, surgical centers, doctor’s offices, dental offices, and other medical practices. For decades, we have provided full revenue cycle solutions that increase success rates for claims resolution while minimizing risk and reducing complaints. We understand that patients fall behind on medical payments for a variety of reasons and that collection efforts on these accounts must be approached with dignity and compassion. Our multilingual collectors have more than 100 years of collective experience in medical claims resolution. By leveraging our technology and a professional, persistent approach, we are able to locate missing patients and identify realistic payment plans.
To ensure that all of our recovery efforts are compliant and protect personal information, Nationwide Credit Corporation provides ongoing, extensive training in the laws and rules that govern patient privacy and the debt collection process, including but not limited to HIPAA and FDCPA. During the recovery process, if either an insurance policy or an insurance processing error is discovered, the account will be handled by our team of experienced insurance representatives to verify, submit, or file an appeal if warranted. It is our goal to go above and beyond expectations and deliver the most comprehensive services and best possible experience for our clients and consumers.
Credit Unions
The unique nature of a credit union’s relationships within the community requires a delicate balance when collecting unpaid balances. With primarily local account holders, many may want to continue business or initiate a future business relationship with the credit union even after a debt is resolved. We understand the critical role that communication plays in collecting past-due funds and preserving the relationship between the credit union and the account holder. The Nationwide Credit Corporaton team works persistently yet respectfully on your behalf to effectively and efficiently recover funds from delinquent equity lines, secured loans (auto, recreational vehicles, boat, any motorized vehicle), overdraft accounts, unsecured loans (credit lines, signature loans, VISA, MasterCard, American Express), real estate loans, short sales, and foreclosures.
In addition to offering these services across the U.S., our multilingual staff also provides international collection assistance. With strict adherence to state law, international law, and client contracts, our recovery solutions also include leveraging our proven skip tracing team and other internal specialized units. The recovery process of credit union accounts can be complicated, but you can be assured that our highly-trained recovery team has the experience and respectful approach that helps to protect your reputation while delivering the results you need.
Government Entities
State and Federal laws are complicated and the technicalities involved in the recovery of delinquent funds owed to state, county, city, and district entities can be complex. When taxes, fines and penalties, and fees become delinquent, leveraging NCC’s cost-effective recovery services can help you recoup the critical revenue you need to continue funding operations and key programs. We have long-standing relationships with state, county, city, and district clients, all of which rely on us to provide successful recovery services.
Nationwide Credit Corporation staff can efficiently handle matters such as refund matches, abatements, adjustments, write-offs, charge offs, compromise offers, and more. Our government recovery specialists are trained in negotiating payments, and performing skip-tracing to locate missing consumers. Whether or not your department has pursued collections action, our well-qualified staff can handle your recovery needs. Our staff is proficient with the software systems employed by government entities and the detailed documentation required within each account. Your need for strict adherence to compliance demands NCC’s experienced, detail-oriented, and professional team.
Utility Companies
Utility companies face many challenges when consumers and businesses become delinquent with paying for services. Unlike some receivables, the relationship between a utility company and a customer is ongoing, regardless of non-payment. Special considerations such as protection for vulnerable groups, regulatory constraints, and disaster moratoriums, can make the collection process difficult. Even as a last resort, suspending the service may not be an acceptable solution.
Nationwide Credit Corporation has a successful history of recovering past-due utility funds. The ongoing challenges involved with utility collections require a more strategic approach. Our multilingual team is skilled in maintaining positive relationships with utility customers as we understand they will most likely continue the business relationship as long as the customer resides in the area in which a utility company provides service. We are knowledgeable about programs that are available to aid consumers in meeting their delinquent financial obligations, and we make it a priority to train our collectors on eligibility and implementation of these programs. Not only do we fully adhere to the most stringent compliance requirements, but we also act in accordance with the highest professional standards to minimize the risk to your reputation and preserve your customer relationships.
